Product Details

🎲 Carefully selected games • 🐸 Fast and tracked shipping • 💬 Dedicated customer support • 🔒 Secure payments • 🧠 Tested and approved by real players •

FAQs

Read our FAQs page to learn more!

📸 Do the game images on the website exactly match the product I will receive?

The images on our website are often taken from BoardGameGeek (BGG), the world's largest board game community. These photos are intended to give you an idea of the game, but may differ slightly from the version you receive, especially in the case of localized editions, reprints, or manufacturer updates.

The actual contents of the box always adhere to the specifications provided by the official publisher. If you have any questions or would like further details, please do not hesitate to contact us: we are passionate about board games and happy to help you choose the perfect game for you!

📦 Does the indicated contents correspond exactly to what I will find in the box?

We always indicate the contents of the box in the product description, but there may be small variations due to reprints, updated editions, or last-minute editorial changes.

💬 The information we provide comes directly from the publishers and official distributors, but in case of unannounced changes, there may be discrepancies.

🎯 Our goal is to always offer you an accurate and transparent description, but the actual contents of the box you receive will always take precedence.

Do you have any questions or want confirmation on a detail? Write to us! We are here to help you choose with confidence 🎲🧡

⏳ How do pre-orders work on FroGames?

Pre-orders allow you to reserve an upcoming game before it officially hits the market.

As soon as we receive it from the distributor, we'll ship it straight to your home! 🚚✨💳

Payment is made immediately at the time of order, so the game is reserved for you and no one else can snatch it.❗

Sometimes distributors may notify us of delays or date changes at the last minute: in these cases, we will update you promptly.

You deserve clarity and respect.

At FroGames, every order is a promise we carefully keep... even if the game is still on its way! 🧡🎁

If the pre-ordered game does not reach the free shipping threshold, no problem: just choose "Store pickup" at the time of purchase.

We will contact you before shipping: you can decide whether to add other games to reach free shipping, or just pay the shipping cost for the pre-ordered game. 🎯

🔒 Can I trust purchasing from FroGames?

Absolutely! FroGames is a project created with passion and care by true board game enthusiasts.

We are an Italian company, with a physical location, a VAT number, and customer service that genuinely responds 😊

📦 All games are new, original, and sealed, shipped with tracked courier in 24/48h.

📬 You'll receive updates via email, and we are always available to resolve any questions, before and after your purchase.

With us, you're not just an order number: you're a player, a collector, a dreamer. And we want to treat you as you deserve. 🧡🎲

🛠 What happens if there's a problem with my order?

We do our best to make every order perfect, but if something goes wrong – a damaged package, a missing game, or any other unforeseen event – don't worry: we've got you covered!

💬 Write to us immediately and we'll solve it together: we are people, not an automated call center.

📦 We can replace, refund, or find the right solution. The important thing is that you are satisfied.

For us, it doesn't end with a "thank you for your order", but with a "see you soon"

🐸 Didn't find the answer you were looking for?

Hop on over! We're always ready to lend a hand (or a paw 🐾).

Fill out the form below and the FroGames team will get back to you in a flash!

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